Cx Order Taking Senior Specialist with German

Required languages

GermanAdvanced

Seniority

Senior

Company

AB InBev

Location

Prague

Type of job

Full-time

Category

FMCG jobs

At AB InBev, Challenge Accepted isn’t just a phrase; it’s an attitude! That’s because we’re the world’s largest brewer, with iconic brands like Stella Artois, Corona and Samson. 


We’re a team of curious individuals who see every challenge as a new opportunity to do something incredible. We’re resourceful people who thrive under pressure and take ownership of our success. Because we’re owners, we take results personally. We dream big, take on new challenges and push the boundaries of what’s possible. 


Our international team of 700 Logistics, HR and Finance specialists are always looking for new ways to refresh and create products, build stronger brands and have a positive impact on consumers and the communities where we live and work.


The challenge:


  • Gather all incoming orders from customers via e-mail/EDI/B2B portal/other channels for Austria, Switzerland 
  • Coordinate order related problem resolutions (out of stock, delivery delays, product quality issues etc.) 
  • Support the creation of new ways of order management (EDI, digital etc.) 
  • Adjust orders based on input from the business 
  • Provide support to other team members (task follow up, accurate training, project support, mentorship and coordination)


Who we’re looking for: 


  • Proficient written and spoken knowledge of English and German 
  • 1year of experience in a customer-facing role 
  • Start-up Attitude 
  • Assertiveness and good communication skills 
  • Excellent analytical and problem-solving skills


What you can expect from us:


In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentorship you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you. 


If this sounds like the incredible opportunity you’ve been waiting for, apply today.



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