Hot Customer Support with Dutch

Customer Support with Dutch

We are looking for Technical Customer Support L1 with Dutch in Brno. The candidate will resolve problems with customers via telephone email or chat, troubleshoot issues with appropriate applications, identifies and documents clients' problems. If you like it, join us and become part of a dynamic international team.   

Job Description 

• The solution of the issues according to quality standards. 
• Forward escalate cases to Level 2 support. 
• Cooperate with customers and partners.  
• Technical training for new employees. 

Requirements 

• English and Dutch advanced level. 
• Orientated to solve problems and great communicational skills with customers. 
• Team-player.  
• Previous background in a Helpdesk environment. 
• Knowledge of networking, mobile computing will be an advantage. 

Benefits 

• 5 sick days. 
• Vacation for 5 weeks. 
• Cafeteria 800 CZK monthly.  
• Meal vouchers. 
• Multisport card. 
• Training and courses.  
• Modern office in the center of the city. 
• Free refreshments in the workplace. 
• Competitive salary. 
• Annual bonuses based on financial results.  
• Referral bonuses. 

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