Customer Support w. American English

Our client, manufacturer & seller of electronics, is creating a whole new team focusing on the support of America’s customers and looking for new awesome colleagues!

You will be responsible for:

• Communication with customers via phone or e-mail
• Answering technical questions about the camera’s settings, explaining functionality, giving advice (you don’t have to worry, you will be well-trained)
• Informing customers about products and services provided
• Solving basic customer’s issues
• Attending various courses (to improve communication, language or technical skills)

What do we expect from you?

• To be a native English-speaker – American English is required!
• Experience from the customer service field
• You love communication with people and helping them to find solutions on their problems
• At least a little bit of interest in photography or cameras =)

Benefits:

• Full-time job with an unlimited contract in a stable company
• International team and friendly colleagues
• Intense training lasting 6 – 8 weeks 
• 25 days of vacation
• 3 sick days
• Public transport allowance
• Paid language courses (including Czech for foreigners)
• A canteen within the company area
• VIP health care and pension scheme
• Subsidized massages
• Fitness in the building
• Relaxing room in the building
• Discount for the company’s products or you can borrow the company’s products out of business hours 
• Working hours: Monday – Thursday 9:00 – 18:00; Friday 9:00 – 16:45
• No shifts, free weekends!
• Location – Prague 6

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