Customer Support Specialist

Salary

CZK 26,000 - 28,000

Seniority

Mid level

Location

Brno - město

Type of job

Full-time

Category

Admin jobs

  • Bonuses
  • Mobile phone
  • Discount on company products or services
  • Notebook
  • Extra holidays
  • Courses and training
  • Company catering
  • Refreshments
  • Contributions to education
  • Sick days
  • Home office
  • Company events and teambuilding
  • Possibility of unpaid leave
  • Dog-friendly office
  • Launching a brand new project

Hello,

we are Sanasport, sports equipment dealer. We are now expanding abroad and looking for 4 reinforcements to our customer center (one with German, one with Polish, one with Hungarian), which will help us with customer support and partly with the support of the marketing team.


Form of work

  • main employment (40 hours per week, MON-FRI)
  • or part-time work is possible (20 hours per week, MON-FRI)


We are looking for someone who

  • masters German, Polish or Hungarian language at the communicative level verbally and in writing (at least B2, ideally C1 / C2)
  • speaks Czech or Slovak language (basic level is enough)
  • is more flexible in time
  • wants to learn new things
  • could work at a higher pace if the situation requires it
  • can work with PC at user level
  • is polite, tactful and has a sense of detail


The advantage is

  • work experience in a customer center
  • knowledge of Facebook and Instagram
  • positive attitude towards sports, ideally running
  • knowledge of other foreign languages


What will you do

  • communication with customers (by e-mail, telephone, on social networks)
  • analysis and solutions of customer needs and problems
  • work with internal company systems
  • translations of marketing texts
  • communication and synchronization of workflows with other customer support members


What do you get

  • possibility to work several days a week home office
  • salary 26,000 - 28,000 CZK with the possibility of further development and shift
  • 3 sick days
  • free drinks in the workplace
  • dog friendly office
  • possibility to shop at employee prices
  • after 3 years of work 5 days of extra leave
  • and many more we will tell you in person :-)


Do you want to work with us?

. We look forward!



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