Customer Support Specialist

Salary

CZK 26,000 - 28,000

Seniority

Mid level

Location

Brno - město

Type of job

Full-time

Category

Admin jobs

  • Bonuses
  • Mobile phone
  • Discount on company products or services
  • Notebook
  • Extra holidays
  • Courses and training
  • Company catering
  • Refreshments
  • Contributions to education
  • Sick days
  • Home office
  • Company events and teambuilding
  • Possibility of unpaid leave
  • Dog-friendly office
  • Launching a brand new project

Hello,

we are Sanasport, sports equipment dealer. We are now expanding abroad and looking for 4 reinforcements to our customer center (one with German, one with Hungarian), which will help us with customer support and partly with the support of the marketing team.


Form of work

  • main employment (40 hours per week, MON-FRI)
  • or part-time work is possible (20 hours per week, MON-FRI)


We are looking for someone who

  • masters German or Hungarian language at the communicative level verbally and in writing (at least B2, ideally C1 / C2)
  • speaks Czech or Slovak language (basic level is enough)
  • is more flexible in time
  • wants to learn new things
  • could work at a higher pace if the situation requires it
  • can work with PC at user level
  • is polite, tactful and has a sense of detail


The advantage is

  • work experience in a customer center
  • knowledge of Facebook and Instagram
  • positive attitude towards sports, ideally running
  • knowledge of other foreign languages


What will you do

  • communication with customers (by e-mail, telephone, on social networks)
  • analysis and solutions of customer needs and problems
  • work with internal company systems
  • translations of marketing texts
  • communication and synchronization of workflows with other customer support members


What do you get

  • possibility to work several days a week home office
  • salary 26,000 - 28,000 CZK with the possibility of further development and shift
  • 3 sick days
  • free drinks in the workplace
  • dog friendly office
  • possibility to shop at employee prices
  • after 3 years of work 5 days of extra leave
  • and many more we will tell you in person :-)


Do you want to work with us?

. We look forward!



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