Hot Junior : Customer Support Representative



Required languages



CZK 30,000 - 35,000

Type of job



Junior - French C1 and English B2 + good command of Excel


Customer Service


We are the leading provider of discs and digital services for the entertainment, education and information industries. The major game, music and movie producers belong to our customers. Come along with us!

The content of your job will be:

To carry out transactional tasks within the area of order entry
Enter all incoming sales orders on the Common Distribution System
Sales order follow up and connected customer service
Ensure sales orders are processed within timescales set by line manager/ service agreements
Maintain effective communication in foreign language with relevant contact persons within European distribution centers
Admin and data maintenance
Address client issues/ requests promptly

To perform well you should be/ have:

Fluent in English and French
Friendly and easy-going personality
Computer literacy and some experience with MS Excel
Efficiency in data processing
Responsibility, accuracy, diligence, commitment to high standards
Good communication skills
Practical approach to problem solving
Flexibility, good time management
Will to learn and absorb new knowledge
Ability to work within a team as well as being able to set personal targets

You'll get for it:

Opportunity to grow and realize oneself in an international company
Positive company culture based on respect to the employees and their work
Language courses and other trainings
5 weeks of vacation
Paid overtimes
Company events
Annual bonus (based on financial results)
Very nice and new working environment at Nove Butovice
Working flexible hours
Meal vouchers
Discount for customer's products (CD, DVD, BD, PS)

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