Jobs in Prague

Customer support – Opportunity for German speakers

Required languages

GermanProficientEnglishAdvanced

Seniority

Junior

Company

Experis

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Discount on company products or services
  • Retirement or life insurance contributions
  • Contributions to travel costs
  • Courses and training
  • Company catering
  • Sick days

Are you a German native speaker? Loving Prague and willing to stay here for a long time? Do you enjoy helping clients? Join our client’s (OLYMPUS) international team and become a customer service specialist supporting German speaking customers.


YOU WILL:

  • Receive and answer customers inquiries
  • Provide pre- and after-sales support
  • Inform customers about products and services provided by the company
  • Have deep knowledge about overall products assortment and services portfolio
  • Separately solve basic customers problems and complaints
  • Analyze and record information about inquiry content
  • Ensure the service support to the customers
  • Provide complete communication between the company and dealers or end users, including administrative works related
  • Dispose with a high degree of communication skills and is customer-orientated


YOU ARE…

  • German native speaker or your German language is at the very advanced level
  • Fluent in English 
  • Experienced in the customer service field
  • Fan of technology – cameras, photography


BENEFITS:

  • Stable full-time job with unlimited contract
  • Friendly international team
  • Intense training lasting 6 – 8 weeks
  • Fixed salary and bonuses
  • 25 days of vacation + 3 sick days
  • Public transport allowance
  • Paid language courses (including Czech for foreigners)
  • A canteen within the company area
  • VIP health care and pension scheme
  • Subsidized massages
  • Fitness in the building
  • Discount for the company’s products, samples rental (company’s products can be borrowed out of business hours)
  • Working hours Monday – Thursday 9:00 – 18:00; Friday 9:00 – 16:45, no shifts, free weekends
  • Location – Prague 6
  • A phone interview is an option too


I am looking forward to hearing from you.



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