Hot Mid level : Customer Support

Required languages

English

Salary

CZK 30,000 - 32,000

Location

Prague

Type of job

Full-time

Seniority/experience

Mid level

Department

Customer Service

BlueLink International CZ is an international customer service centre belonging to Air France Group located in Prague, Czech Republic. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets.
Currently we are looking for new colleague for the position:

CRM Advisor in Airline Business – Hebrew speaker

Main responsibilities:

* Providing full support to our customers - world-known airlines (KLM, Air France)
* Phone and email communication with passengers in the area of luggage claims, compensations and air ticket reservations
* Suggesting optimal solutions in accordance with internal procedures
* Working with special airline applications

We require:

* Excellent Hebrew knowledge with advanced level of English
* Good communication skills
* Ability to provide perfect customer service
* Professional attitude, punctuality, reliability and responsibility
* Time flexibility

We offer:

* Full training program
* Benefits: discounted flight tickets, language courses, fitness, swimming pool, meal tickets
* 23 paid days off
* Everyday communication with native speakers
* Multicultural environment
* Modern and friendly working environment
* Offices located in the center of Prague

We start in April 2018! Join us!

If you are interested in this position, please send your structured CV and cover letter in English.

We would like to thank you in advance for your application. Please note that all submissions will be assessed, however only suitable candidates will be contacted regarding this opportunity.

Note: By reacting on this vacancy I agree that company BlueLink International CZ s.r.o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ s.r.o. solely for the purpose of selection process, for the period of its duration and for the period of maximally 12 months after the selection process termination or untill a written form revocation.

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