Hot Customer Service with French

Seniority

Mid level

Location

Prague

Type of job

Full-time

  • Retirement or life insurance contributions
  • Meal vouchers or meal contributions
  • Caffeteria
  • Refreshments
  • Contributions to sport, culture or past time activities
  • Contributions to education
  • Sick days
  • Company events and teambuilding

FLEETCOR is one of Forbes’ Global Growth Champions and one of Forbes’ World's Most Innovative Companies. We also rank among Fortune’s 1000 companies, Fortune's 100 Fastest Growing Companies and much more. We are leading the future of business payments. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. 800K business customers and millions of people in over 80 countries around the world use our solutions for their payments. We provide our customers various fuel payment products, including cards.


FLEETCOR is looking for new colleagues, whose role will be:

• Providing complete customer service on the passive customer service phone line

• E-mail communication with customers

• Communication with customers from France and Belgium

• Entering of new contracts in the database and updates

• Dealing with requests and complaints of clients


The ideal candidate should meet the following requirements:

• Fluency in French

• English at communicative level (necessary for the internal team communication, communication with small amount of English speaking customers)

• Good communication skills, assertiveness

• Independence and thoroughness

• Resistance to stress

• Working experience in the area of customer service is an advantage


In this position, we offer you:

• Competitive salary

• Meal vouchers

• Multisport card

• Five weeks of vacation

• Three sick days, two free days

• Discounted mobile tariff

• Cafeteria

• Massage at the work place

• Language Courses

• Internal company events

• Loyalty Award

and more



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