Na Florenci 2116/15
Prague 1
11000

Job ID

-

Location

Prague

Type of job

Full-time

Salary

CZK 28,000 - 32,000

Seniority/experience

Graduate

Inserted

01.02.2018

Language

English, Bulgarian

Graduate : Customer Service Representative HOT

Required languages & Salary: English Bulgarian CZK 28,000 - 32,000

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients.

Currently we are looking for new colleague for the position:

Customer Support Coordinator in Airline Business – Bulgarian NATIVE SPEAKER

Main responsibilities:

* Providing full support to our customers - world-known airlines (KLM, Air France)
* Phone and email communication with passengers in the area of luggage claims, compensations and air ticket reservations
* Suggesting optimal solutions in accordance with internal procedures
* Working with special airline applications

We require:

* Native Bulgarian speaker with advanced level of English
* Good communication skills
* Ability to provide perfect customer service
* Professional attitude, punctuality, reliability and responsibility
* Time flexibility

We offer:

* Full training program
* Benefits: discounted flight tickets, language courses, fitness, swimming pool, meal tickets
* 23 paid days off
* Everyday communication with native speakers
* Multicultural environment
* Modern and friendly working environment
* Offices located in the center of Prague, close to the Wenceslas Square

If you are interested in this position, please send your structured CV and cover letter in English.
We would like to thank you in advance for your application. Please note that all submissions will be assessed, however only suitable candidates will be contacted regarding this opportunity.
Note: By reacting on this vacancy I agree that company BlueLink International CZ s.r.o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ s.r.o. solely for the purpose of selection process, for the period of its duration and for the period of maximally 12 months after the selection process termination or untill a written form revocation.

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