Hot Customer Service Specialist with Polish

Required languages

PolishAdvancedEnglishAdvanced

Seniority

Junior

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Mobile phone
  • Notebook
  • Flexible working time
  • Meal vouchers or meal contributions
  • Extra holidays
  • Contributions to sport, culture or past time activities
  • Home office
  • Company events and teambuilding

Our client is known for integrity, technological leadership and world-class workforce. You will be working in a Family-Friendly culture. You will become an important member of a multinational team that is in daily contact with customers and help to solve various requests and queries.


YOUR DAILY AGENDA:

  • Receive and process orders 
  • Ensure customer experience is positive 
  • Handle complaints, claims, product returns and order-related information
  • Monitor order interfaces and pending orders 
  • Provide product availability information
  • Communicate with sales, AR and other internal teams 


IDEAL PROFILE:

  • Fluent English and Polish is a must! 
  • Previous experience related to customer service is welcome
  • Very good communication and organisational skills 


WHAT AWAITS YOU:

  • 25 days of holiday, meal allowance, annual bonus, Multisport card, financial support during sick leave
  • Training for fresh graduates and experienced candidates as well 
  • Great location nearby Flora – Prague 3 

 

 

Would you like to have a call and discuss this job opportunity? Please send us your CV in English and we will contact you!



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