Hot Customer Service Representative with Dutch

Required languages

DutchAdvancedEnglishAdvanced

Seniority

Mid level

Location

Prague

Type of job

Part-time

Required education

Secondary education or professional training with school-leaving exam

  • Notebook
  • Flexible working time
  • Meal vouchers or meal contributions
  • Caffeteria
  • Contributions to sport, culture or past time activities
  • Contributions to education
  • Sick days
  • Home office

Are you fluent in English and Dutch? Do you have previous experience in customer service or a relevant office job? Do you want to be a part of an international team? This opportunity is for you!

We are looking for an experienced Customer Service Representative to join an international company. Your role is to be a part of a friendly team, efficiently providing positive interactions with customers, responding to customer requests, as well as working with software systems.


Your typical working day:

-manage and resolve customer inquiries

-be responsible for a portfolio of customers

-deal with customer complaints, claims, and product returns

-capture and control relevant customer data in SAP

-cooperation with other teams (sales, finance)


Your profile:

-previous experience in Customer Service or relevant office job

-fluent in English and Dutch (B2 or higher), will be used on a daily basis

-previous experience with SAP is a plus


Why should you apply?

– modern offices are located nearby Flora subway station in Prague 3

– friendly and pleasant team, which will support you not only for the onboarding period

– company’s care – 25 days holidays + extra holidays, meal vouchers, annual bonus, Multisport card

– flexible working time – start and finish your work earlier

– Home Office – company will provide you with a personal laptop

– teambuilding and company events – to get to know your colleagues better

– employment contract: 1 year


If you are interested in this role and would like to find out more about it, please send us your CV in English and we will contact you.



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