Jobs in Prague

Customer Service and Care / Eu Market

Seniority / Experience

JuniorGerman or French language skills



Type of job


Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Meal vouchers or meal contributions
  • Courses and training
  • Company events and teambuilding
  • Launching a brand new project
Focusing on service excellence to promote the highest quality customer care to best support customer needs through telephone & email channels. The successful candidate will have great communication skills and an aptitude for technology. All candidates must possess a good level of English.

Your profile:
French, German, Italian or Spanish Speaker with fluent English communication skills
Experience in relation building, social networking and a good team player
Good time management and organisational skills
Target/results driven and self-motivated.
Honesty, integrity and team spirited.
Accuracy and attention to detail.

We offer:
Full-time, part-time, or flexible hours employment with an energetic international team
Fully paid training
12-month contract including a 3-month probationary period
Very healthy base salary
Attendance bonus
Wellbeing vouchers 1000CZK/month after 3 months employment and paid at 6 month intervals
20 days of holiday + 3 free days
Meal vouchers after 3 months
50% company funded Multisport membership ( and internal sporting groups
Training and regular coaching sessions to prepare you for internal promotions and further career development
Beautiful central location in Karlin
Free Czech and English classes
Frequent team building & company events

About ICON (Utilitywise Prague)
We help the world’s leading brands by providing sales and marketing services, tech support, customer experience initiatives, payment systems, account management, and more! We have 15 years’ experience in outsourcing and draw upon our over 300 colleagues to provide best in class service to our clients.

We strive to continually improve our workplace with better benefits, regular team-building events (BBQs, family days, sporting activities), and more. We offer personal and professional development to promote people who display initiative and the desire for success. Our career opportunities offer fast placement for you to start your happy career and life in Prague.


Please drop us an email with your CV and a short covering letter in English to or call the recruitment team on +420 221 709 204 for more details.

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