Jobs in Prague

Hot Customer Service Advisor for Hbo with Polish

Required languages

PolishProficientEnglishAdvanced

Seniority

Junior

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

Category

Other jobs

  • Bonuses
  • Meal vouchers or meal contributions

WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.

CS Advisor for HBO with Polish

Join the fascinating and ever-changing digital media world!

We are looking for customer service representatives for our newest client, a pioneer in the entertainment world.

Duties:

• Support customers’ requests by phone, mail and social media

• Suggesting optimal solutions in accordance with internal procedures

• Working with special applications and CRM Tools

• Communication with customers, with very good empathy skill and high native vocabulary

Requirements:

• Good computer skills and good knowledge of MS Office

• Ability to quickly identify customers’ problem and needs

• Ability to set priorities and manage daily responsibilities effectively

• Client-oriented approach, patience and strong communication skills

• Team players with the ability to also work independently

• Experience in sales or customer service is a plus

• Communicative level of English in both oral and written form

Benefits:

• Competitive Salary

• Fully paid language course

• Meal vouchers and refreshment at working place

• MultiSport card and fit-stop

• Opportunity to work in a multi-cultural environment, daily use of foreign languages

• Extensive Training and development program on products, tools and processes




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