Hot Customer Care Specialist with German and English

Adventure in Prague for German Speakers!


Required languages

GermanAdvancedEnglishAdvanced

Salary

CZK 33,000 - 38,000

Seniority

Mid level

Location

Prague

Type of job

Full-time

  • Bonuses
  • Contributions to travel costs
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Caffeteria
  • Contributions to sport, culture or past time activities
  • Home office
  • Company events and teambuilding
Are you passionate about travelling? Do you want to work for a multicultural company in the heart of Europe? Do you like helping customers and searching the best solutions?
Then don't hesitate and join us in Prague!

BlueLink International CZ is a multicultural customer service center belonging to Air France/KLM Group. We provide support regarding booking of flight tickets, loyalty program, compensations, luggage claims and other customer services to airline clients. We are friendly, multicultural and happy to work together! Come and see :)

What would be your tasks?
• Complex care of our airline clients (Air France, KLM, Delta airlines)
• Communication with passengers via phone or e-mail in English and German language
• Providing support regarding baggage claims and baggage tracing, creating flight bookings, changing existing reservations, providing support regarding online check-in etc.

Job Requirements
• Fluency in English and German
• Strong communication skills
• Customer oriented attitude
• Experience from a call center or a tourism background is an advantage but also fresh graduates are welcome
• Other European languages of advantage

Benefits
• Full training program for free (you will be paid from 1st day of employment)
• Discounted flight tickets, Caffeteria individual benefits system, Travel refund, meal vouchers
• Possibility of career growth
• Multicultural environment
• Modern and friendly working environment - we won the prize of the best offices in the Czech rep. for 2016!
• Offices located in the very center of Prague
Why join us?
• Private medical assitance: ulékaře.cz for you and your relatives

Check fresh news from Bluelink:
• FB: www.facebook.com/BlueLinkGroup
• LinkedIn: www.linkedin.com/company/2295186


Start date upon agreement

Any questions? Whatsapp us on + 420 720 955 678.

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