Hot Customer Care Specialist with Dutch

Customer Care Specialist with Dutch + English


Required languages

DutchProficientEnglishAdvanced

Salary

CZK 34,000 - 37,000

Seniority

Graduate

Company

HHD s.r.o.

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Discount on company products or services
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Refreshments
  • Company events and teambuilding
  • Individual schedules of working hours
HHD (Interhome) is looking for new team colleague to join its Dutch Team at our modern Customer Experience Center in the heart of Prague.

Our aim:

to ensure satisfied customers by arranging their travel bookings, and offer on-going service and support during their holiday stay where required, thereby providing an excellent customer experience

to deliver a successful B2B Service for our partner travel agencies

What skills do you need to have to be successful:

• Native/almost Native Dutch language skills (verbal & written, Level C1 min.) + English (verbal & written, Level B2 min.)
• Microsoft PC skills, knowledge of SAP an advantage
• after training - be able to offer an excellent customer experience to our clients, when handling their vacation bookings & offering on-going service and support during their vacation
• flexible, shifts incl. weekends
• be an excellent multi-tasker, but still remain calm as well as make good decision-calls, independently
• willingness to learn new things and contribute to the team with new ideas & creativity
• working permit in the Czech Republic
• able to start asap

What benefits is HHD offering:

• competitive salary for hospitality sector
• determined contract for 1 year with possibility of change to undetermined contract (3 months trial period)
• 50% extra for weekend and CZ Bank Holidays hours
• 25 vacation days
• meal vouchers
• entry training and further trainings throughout the year
• Multisport Benefit card (partially paid by Employer) or 300 CZK/month charged to Sodexo Flexi card
• up to 50% discount on all Interhome Group properties
• corporate events and team-building activities
• bonus system
• working in a stable company with professional development opportunities

We treat our staff as individuals and as an important member of the team, you will be responsible for your own tasks supporting our valued customers. Your efforts, motivation and loyalty are all key to our continued success and will be acknowledged accordingly.

If you can imagine yourself in this role, then please send your resume and cover letter to us.

Apply for this job

This listing has expired

Click below to see other similar positions available now.

See other positions