Hot Customer Care Specialist for

Maternia is hiring a new team member for eshop




Maternia s.r.o.



Type of job


Required education


  • Bonuses
  • Discount on company products or services
  • Notebook
  • Courses and training
  • Company catering
  • Home office
  • Company events and teambuilding
  • Self-organization of working time
  • Time dedicated to innovation

Would you like to work in an international and multicultural team in the center of Prague?

Are you fluent in Italian?

Are you driven by achievements?

Then, we have a great opportunity for you!

Our company (Maternia s.r.o.) is an online-seller of contact lenses and sunglasses in 16 countries within Europe and is currently looking for a new team member for the Italian team.

In this full-time position, you will be responsible for our Italian customers, you will be dealing with questions, returns and claims from clients (by phone and email) and communicating with specific company departments, mainly with colleagues from the international customer service team. 

We require both, native ITALIAN and communicative ENGLISH. Any other European language would be an advantage - German, French etc.

Our team is young, friendly, helpful and lively. We are looking forward to welcoming you aboard!

What can we offer?

  • work in a young, international team full of enthusiastic people, the opportunity to use foreign


  • varied and interesting work
  • training about digital marketing and practical experience
  • stability and background of a well-established company
  • learning languages (currently French, Spanish, Italian, German, Czech and English lessons)
  • pleasant surroundings of a new office in the Prague center with good public transport connectivity
  • full-time position means for us 7 working hours per day
  • home office option

What we require?

  • Italian native speakers, English at a communicative level, other languages welcome
  • willing to learn new things
  • excellent communication skills, a customer-oriented approach, compassion
  • excellent writing and speaking skills (written style, spelling)
  • good PC skills (email, Internet)

We are interested in your abilities, not your experience!

Place of work: Belgická 196/38, Praha 2 - Vinohrady

Contract: full-time

Starting date: June/July 2020

Please send your CV/Resume to Eva Varganová.

Maternia, s.r.o., registered office at Vídeňská 12, 378 33 Nová Bystřice, IČ 261 04 784, registered at Regional Court in České Budějovice, section C, file 14226, in accordance with General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council), further on referred to as “Regulation”, will, upon receiving your CV, process your personal data (name, surname, address, phone number, email address, photograph, citizenship, education, work experience or other information included in the CV) for the purpose of candidate selection for the advertised job position and for the purpose of contacting them if needed. 

This processing is allowed in accordance to Article 6, section 1 b) of the Regulation. Personal data will be stored by Maternia s.r.o. during the selection process and, in case of work contract signing, for the duration of the employment, unless another legal regulation defines a longer period.

Should you not be selected as a suitable candidate, Your personal data in the scope of name, surname and email address will be retained for 5 years for archival needs. This processing is allowed in accordance to Article 6 section 1 f) of the Regulation – the data processing is essential for the protection of rights and legitimate interests of the controller.

Please take into account that in accordance to this act, You have the right to:

- request to know what personal data we are processing,

- request us to specify the purpose for which personal data are to be collected, 

- raise objection against data processing,

- request access to this data and ask us to update or alter it,

- request us to delete the data – as long as it’s not personal data that we have the obligation or right to process in pursuant to corresponding 


- data portability, that is to receive Your personal data, which You have provided and the right to transmit those data to another controller,

- contact us or the Office for personal data protection in case a concern arises about the correct abiding of the personal data processing. 

Apply for this job

This listing has expired

Click below to see other similar positions available now.

See other positions