Hot Client Service Specialist with Portuguese

Join Bluelink and start your adventure in Prague!


Salary

CZK 30,000 - 38,000

Seniority

Junior

Location

Prague

Type of job

Full-time

  • Bonuses
  • Contribution to vacations or recreational activities
  • Contributions to travel costs
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Caffeteria
  • Refreshments
  • Contributions to sport, culture or past time activities
  • Contributions to education
  • Home office
  • Company events and teambuilding
We are professional, transparent and fun to be with. We are BlueLink International CZ. Our company belongs to Air France-KLM group and our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.). Helping is our passion.

Client Service Specialist with Portuguese

We are professional, transparent and fun to be with. We are BlueLink International CZ. Our company belongs to Air France-KLM group and our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.). Helping is our passion.

What are you going to do?

* Booking of air tickets via phone
* Work with online booking programs
* Responsible for handling of luggage claims
* Work for Transavia/Air France customers

What do we require?

* Native or fluent level of Portuguese language
* Fluent level of English language
* Willingness to communicate and help customers
* Professionalism, accuracy, punctuality and responsibility

Why join us?

* Discounted air tickets with Air France
* Travel fund: up to 12 000CZK per year to spend on airplane tickets for you and your family or friends
* Leisure time: up to 6 000 CZK per year to spend on sport activities/relaxing time/language courses
* Multisport Card
* 3 extra free days off – together 23 days
* Paid Training and Free Development: we provide full training in loyalty programs, after flight claims, booking, B2B activities, social media and related subjects. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular development sessions forms you for internal promotions and leadership roles within BlueLink Group.
* Meal tickets
* Private medical assistance ulékaře.cz for you and your relatives

If you are interested in this position, please send us your structured CV in English.
We would like to thank you in advance for your application! :)

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