Jobs in Prague

Hot Cross-team Customer Service Advisor / Hungary

Seniority

Junior

Location

Prague

Type of job

Full-time

Category

Other jobs

  • Bonuses
  • Meal vouchers or meal contributions

WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.

Cross-team Customer Service Advisor with Hungarian

For our customer service team in Prague we are currently looking to fill the position of cross-team customer support specialist.

Responsibilities:

  • Handling correspondence; incoming and outgoing calls - eg technical, service related questions and customer support
  • Follow up marketing campaigns to identify new leads
  • Translating and proofreading of marketing materials
  • Involvement in multiple projects
  • Maintaining Consumer Records in CRM Tool

Requirements:

  • Native level of Hungarian
  • Advanced English level - spoken and written
  • Good communication skills
  • Basic technical and IT knowledge
  • Experience in customer care is an advantage
  • Creativity
  • precision
  • Costumer service oriented manner
  • Independent worker, active approach to problem solving, reliability, carefulness

Benefits:

  • Competitive Salary
  • Fully paid language courses
  • 25 Days of Paid Holidays
  • Meal vouchers and refreshment at working place
  • MultiSport card and fit-stop
  • Opportunity to work in a multi-cultural environment, daily use of foreign languages
  • Extensive Training and Development Program for Products, Tools and Processes




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