Hot Country Manager with Swedish

Lentiamo is hiring a new team member for our E-shop Lentiamo.se


Seniority

Junior

Company

Lentiamo s.r.o.

Location

Prague

Type of job

Full-time

Required education

College

  • Discount on company products or services
  • Notebook
  • Meal vouchers or meal contributions
  • Courses and training
  • Company catering
  • Contributions to sport, culture or past time activities
  • Home office
  • Company events and teambuilding
  • Time dedicated to innovation

Would you like to advance your career in a multicultural company in the centre of Prague?



Are you fluent in Swedish and English?


Are you performance-oriented?


Then we have something for you!



We, Lentiamo, are an online distributor of prescription glasses, sunglasses and contact lenses in 17 countries across Europe. We’re currently looking for a reliable, skilled and communicative member to join our Customer Care team for the position of Country Manager for our online shop in Sweden - Lentiamo.se.


In this interesting full-time position, you’ll be responsible for our Swedish customer support. This job is made for you if you have the drive to make our customers happy by handling their concerns friendly and professionally. You will answer questions, complaints and returns from customers (by phone and email) and communicate with different departments of the company, especially with colleagues from other customer service teams.


Our staff is young, friendly, helpful and dynamic. We look forward to welcoming you on board!


Take a look at what Lentiamo offers you: 


- an exciting job in a young, international team full of enthusiastic people

- the opportunity to learn and practise foreign languages 

- varied and challenging tasks that involve customer support as well as online marketing 

- the chance to demonstrate your skills, share your opinion and put your ideas into practice

- a secure job, stability and the environment of a well-established company

- free language learning: we currently offer professional tuition in Czech, English, French, German, Italian and Spanish

- a modern office in the centre of Prague with good public transport connections

- a full-time position that officially involves only 7 working hours per day

- extensive home office options



Here's what Lentiamo expects from you:


- native or fluent Swedish, communicative level English; other languages are welcome

- eager to learn new things

- attention to detail, good organisational skills, self-confidence

- excellent communication skills, a customer-oriented approach, empathy

- very good written and spoken language skills 

- strong computer and internet skills 



These will be your tasks:


- communication with customers (by e-mail and phone); handling questions, complaints and changes in orders

- maintaining best possible ratings from customers on comparison and review websites

- following social networks - Facebook & Instagram- and translating posts. 

- communication with other company departments (logistics, marketing, IT department, accounting and sales)



We are interested in your skills and your person, not in your qualifications!



Place of work: Belgická 196/38, Prague 2, Vinohrady


Contract: Full-time


Starting date: 1. September 2021


We look forward to receiving your application! 




Lentiamo, s.r.o., registered office at Vídeňská 12, 378 33 Nová Bystřice, IČ 261 04 784, registered at Regional Court in České Budějovice, section C, file 14226, in accordance with General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council), further on referred to as “Regulation”, will, upon receiving your CV, process your personal data (name, surname, address, phone number, email address, photograph, citizenship, education, work experience or other information included in the CV) for the purpose of candidate selection for the advertised job position and for the purpose of contacting them if needed.


This processing is allowed in accordance to Article 6, section 1 b) of the Regulation. Personal data will be stored by Lentiamo s.r.o. during the selection process and, in case of work contract signing, for the duration of the employment, unless another legal regulation defines a longer period.


Should you not be selected as a suitable candidate, Your personal data in the scope of name, surname and email address will be retained for 5 years for archival needs. This processing is allowed in accordance to Article 6 section 1 f) of the Regulation – the data processing is essential for the protection of rights and legitimate interests of the controller.


Please take into account that in accordance to this act, You have the right to:


- request to know what personal data we are processing,


- request us to specify the purpose for which personal data are to be collected,


- raise an objection against data processing,


- request access to this data and ask us to update or alter it,


- request us to delete the data – as long as it’s not personal data that we have the obligation or right to process in pursuant to corresponding


regulations,


- data portability, that is to receive Your personal data, which You have provided and the right to transmit those data to another controller,


- contact us or the Office for personal data protection in case a concern arises about the correct abiding of the personal data processing.



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