Hot Consumer Care Expert with Dutch

Required languages

DutchProficientEnglishAdvanced

Seniority

Mid level

Location

Prague

Type of job

Full-time

Required education

College

Category

FMCG jobs

  • Bonuses
  • Mobile phone
  • Discount on company products or services
  • Notebook
  • Meal vouchers or meal contributions
  • Home office
  • More than 5 weeks of vacation

We are looking for a pleasant Customer Care Expert who will be directly responsible for interacting with customers at all levels in the organization in a meaningful and professional manner using different channels.


If you speak Dutch and a customer-oriented approach is essential for you? Please send us your CV in English and become a part of dynamic team of our client who are known for world-famous brands that bring people together.

 

Responsibilities:


  • Interact with customers via different channels (phone, email, social media)
  • Diagnose and resolve complex customers' requests using CRM tools
  • Act as brand ambassador and front office contact with consumers
  • Cooperate with other company’s departments

 

Qualifications:

 

  • Fluent English and Dutch languages
  • Preferably previous experience in Consumer Care or Marketing
  • Technical skills: MS Office, CRM, Salesforce would be a plus
  • Good organizational and multitasking abilities


We offer:


  • Opportunity to progress and advance your career
  • A thriving and supportive workplace
  • Benefits: home office, meal allowance, free product vouchers, bonuses, 25 days of holiday

 



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