Hot Combination of 1st & 2nd Level IT Support - German

Required languages

GermanAdvancedEnglishAdvanced

Salary

CZK 42,000 - 46,000

Seniority

Mid level

Location

Prague

Type of job

Full-time

Category

IT jobs

  • Mobile phone
  • Notebook
  • Meal vouchers or meal contributions
  • Extra holidays
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Sick days
  • Company events and teambuilding

Do you have some skills from IT Helpdesk or Application Support? Do you speak German and English well? Then we have a great opportunity - combination of the first and second level support. It is open in an international company with the headquarter in Switzerland which provides services and solutions in IT and Engineering in many European countries.


ABOUT YOUR JOB

  • Technical troubleshooting related to computer hardware, software, mobile devices and other tech tools and products
  • Calls/tickets/user interaction in a prompt and professional way
  • Documentation of problems and knowledge database creation
  • Provide hardware migration teams with information and appropriate reports and lists
  • Service Request Management, Access Management, User Management, in-house Onsite Support


ABOUT YOU

  • Fluent German and English
  • Previous relevant experience in IT Helpdesk or relevant position
  • Knowledge of HW and SW: Windows OS, MS Office, Communication apps, computer skills
  • Customer-oriented, good problem-solving skills


YOUR REWARD

  • Competitive remuneration
  • Attractive package of benefits (5 weeks of vaaction; 4 sick days; special leaves; meal, birthday & sport vouchers; Multisport for 50%; learning opportunities; mobile phone and laptop; etc.)
  • Work in a stable company with friendly environment
  • Amazing feeling of helping people
  • Daily use of foreign languages
  • Further development and learning


Sounds interesting? Stop looking further and apply now!





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