Claims Adjuster UK

Required languages

EnglishProficient

Seniority

Mid level

Location

Prague

Type of job

Full-time

Required education

Secondary education or professional training with school-leaving exam

  • Bonuses
  • Extra holidays
  • Courses and training
  • Contributions to sport, culture or past time activities
  • Sick days
  • Company events and teambuilding

We offer the opportunity to join us on position:


CLAIMS ADJUSTER UK

Are you looking for a career in Prague (Chodov) speaking English at work? Are you experienced in an area of customer service? Are you looking to be part of a small team with opportunities for career advancement? Can you work independently but still within a team? If so, this is the role for you! Due to business expansion we are looking for a new member of our customer service team (dealer services/claims) dealing with clients and motor dealers from the UK. This is a fast paced role and will suit someone who has previously worked as a Service Advisor, in a busy high volume office environment. You will require confidence, resilience, drive, energy and talent. A customer service professional with the ability to quickly establish and build a rapport with our customers and dealer network would fit in well.


Job description:

  • Assisting motor dealers with all enquiries via phone and email.
  • Providing correct advice to dealers.
  • Managing all supplier and repairer payments - ensuring accounts are up to date and remittance advices sent in a timely manner.
  • Managing all cancellations and refunds of policies (whether dealer or policyholder request).
  • Handling phone calls and emails from policyholders to analyse their claims (motor insurance) and verify that coverage applies through their insurance policy.
  • Processing a variety of claims including cosmetic repairs, alloy wheels, tyres and total loss.
  • Following all team processes and procedures.


Our requirements:

  • Native or close to native English speaker - condition.
  • Italian language is advantage but not must
  • Czech language is not a condition.
  • Recent customer service experience in an office-based environment.
  • Investigative skills.
  • Detail oriented.
  • Experience with MS Office (Outlook, Excel, Word).


We offer:

  • Growing international company
  • Possible and real potential to progress and career growth within the organization.
  • Multinational friendly team.
  • Competitive salary.
  • Benefits: 5 weeks of vacation, Sick days, Multisport card, Bonuses and Regular engagement activities.


Additional information:

  • Location: Prague 4 - Chodov
  • Employment contract: full-time
  • Contract duration: Permanent
  • Start date: Immediately or by agreement
  • For more information about our company go to: www.defendinsurance.eu and www.gardx.co.uk
  • Please send your CV in English language.




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