Specialist : Business Support

Required languages

English

Location

Prague

Type of job

Full-time

Seniority/experience

Specialist

Department

Customer Service

Take advantage of this unique opportunity to work in an international company, which will provide you with a steady career and great package of benefits!

I am seeking candidates who are fluent in ENGLISH, prefer working in an INTERNATIONAL environment, and are searching for an opportunity to learn new skills and grow at a professional level. This position is suitable for fresh GRADUATES or experienced candidates.

Your responsibilities:
- Ensuring that the needs of all customers/clients are met
- Managing and processing orders from customers in a short, timely manner
- Responding to customers´ inquiries (over the phone and email)
- Ensuring technical and other inquiries are appropriately redirected and followed up
- Cooperating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)

REQUIREMENTS

- Fluent English
- Working experience in a customer service role is PLUS, but not MUST
- Previous work experience in a multi-national company is of great advantage
- Superb communication and organizational skills
- Knowledge of Word, Excel, Outlook (intermediate level is essential)
- To have a proactive attitude so that you don´t get lost within everything that´s going on around you

OTHER INFORMATION

- 25 days of paid holidays
- Flexible working hours
- Health and accident insurance
- Referral bonus
- Meal vouchers
- Fruit and refreshment on the workplace
- Trainings
- Team buildings and company events
- Brand new offices close to the city centre

Reference number: 20-28-271290/EX

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