Business Support Advisor

Required languages

GermanEnglish

Location

Prague

Type of job

Full-time

Department

Customer Service

New position for German speakers is open for you!

A leading company in the consulting business, this company strives to provide creative solutions to businesses’ challenges in over 40 industries. This company is partnered with 75% of Fortune 500 companies, and they focus on serving these companies, as well as others, with outcomes that will keep up with the current digital age.

As a Business Support Advisor you will be responsible for:
* Supporting VIP clients in media field - resolve issues, provide product and tool advice
* Providing services to advertisers and agencies via phone, email and chat
* Creating advertisements and suggesting new media strategies
* Advising clients how to use various media tools (business to business)
* Consistently monitoring targets
* You will be contacted by clients who will require post-sales support – you will learn to identify issues and provide the solutions, product insights and feedback

The company welcomes candidates from a range of disciplines. You will have regular opportunities to develop your skills through training specialists and experienced team leads. You will play an important role in contributing to the business growth.

REQUIREMENTS

This is an ideal role for school leavers, people coming back to work after a career break or those looking for a change of career.

* Upper-intermediate English and ideally native German - used daily
* A high standard of computer literacy (Outlook, Excel, Powerpoint, Word), ability to process data and work with online tools as well as enthusiasm for social media
* Professional manners in communication with VIP clients - Effective communicator
* Ability to collaborate with others as needed to achieve desired results – solutions mindset
* Proactive, can do attitude, willing to learn and adopt new ideas - efficiency in gathering data from different sources and explore new social media platforms
* Experience using various social media platforms, including Facebook, Instagram, Twitter, Linkedin, YouTube, etc.
* A creative approach to new campaigns

OTHER INFORMATION

* Vacation - up to 25 days
* Meal Vouchers
* Cafeteria
* Life/Pension Insurance Contribution
* Sick Days
* Overtime Compensation
* Referral Bonus
* Anniversary Present
* Trainings and language courses
* Language Academy
* Employee Discounts
* Employee Share Purchase Program
* Teambuilding
* Possibility to grow inside the company



Reference number: 20-28-272319/EX

Apply for this job

This listing has expired

Click below to see other similar positions available now.

See other positions