Hot Business Analyst

Required languages

English

Seniority

Mid level

Company

DigiTalent

Location

Prague

Type of job

Full-time

Required education

University

Category

IT jobs

  • Bonuses
  • Contribution to vacations or recreational activities
  • Contributions to travel costs
  • Refreshments
  • Self-organization of working time

A Business Analyst is required by a well-known market leading organisation based in Prague.

The Business Analyst will be responsible gathering and producing business systems requirements and supporting the delivery of projects.


Responsibilities:

  • Maintaining the IT Service Desk system, triage and respond to user enquiries in a timely manner, and in accordance with the agreed SLA with the business.
  • Ensure that incidents/requests are logged, categorised, responded to and resolved in accordance with their priorities
  • User Support - both remote and in office
  • User/Device Enrolment and Access Management
  • On-boarding new users, including setting up user accounts, computers, mobile phones and delivering the IT induction training
  • Maintaining user access to the file server and services.
  • Maintain asset register and ensure that it is always kept up to date and accurate.
  • Monitor end-point machines (backup status, virus, updates and security vulnerabilities) and ensure IT Security Policy compliance.
  • Monitor the IT infrastructure and services and escalate appropriately any outages, thread or vulnerabilities to the appropriate escalation point.
  • Contribute to the development of the IT Service function and wider IT offering


Essential experience;

  • Experience of analysing and developing business systems requirements
  • User Acceptance Testing
  • Microsoft applications
  • Knowledge of database architecture and design

Any of the following would be advantageous, but not a prerequisite;

  • Education sector experience
  • SQL
  • Crystal Reports
  • Tableau
  • Big Data


You must have a valid work permit to work in the European Union


In exclusive partnership with www.expats.cz, DigiTalent is a innovative Talent Management and HR company that helps companies adjust to the new Digital way of working by sourcing exceptional Digital Talent.



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