Jobs in Prague

Hot Brand Ambassador German Speaker

Required languages

GermanAdvancedEnglishAdvanced

Seniority

Mid level

Location

Prague

Type of job

Full-time

Category

Admin jobs

  • Superior medical care
  • Discount on company products or services
  • Extra holidays
  • Caffeteria
  • Company events and teambuilding
  • Launching a brand new project

BlueLink International CZ is an international customer service center belonging to Air France Group. We are providing assistance and customer experience to airline clients together with customers of luxury brands.


As a Brand Ambassador, you will have one of the most important roles in our company.  You ensure that every Client is treated according to the company promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

If you are a person who enjoys working in an exciting international environment, this is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.


Your main responsibilities will be:

* Welcome every Client and provide the best Client experience over the phone & through written medias

* Deliver TOP quality service for VIP customers

* Advise Clients across the Brand and all product categories

* Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

* Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service 

* Learn and master Brand and product knowledge

* Follow the company’s policies and procedures


What are the requirements?

* We are looking for multilingual people mastering German, with a good command of English (oral and written).

* Previous experience in the Luxury Retail/Hospitality industry or customer service is an advantage

* Passion for the luxury universe.

* This position also requires great familiarity with IT tools.


What do we offer?

  • Extensive and paid training on our products and procedures
  • Discounted flight tickets
  • Cafeteria individual benefits system, Travel refund, meal vouchers
  • Private medical assistance for you and your family (ulékaře.cz)
  • 23 paid days off
  • Everyday communication with native speakers
  • Multicultural team of people from the whole world


Submit your CV or contact us via WhatsApp on +420 720 955 678 and we will be ready to answer all your questions!

We would like to thank you in advance for your application. Please note that all submissions will be assessed, however only suitable candidates will be contacted regarding this opportunity.


FB: www.facebook.com/BlueLinkGroup

LinkedIn: www.linkedin.com/company/2295186




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