Mid level : B2B Customer Advisor

Required languages

English

Location

Prague

Type of job

Full-time

Seniority/experience

Mid level

Department

Customer Service

Perfect opportunity for MULTILINGUAL speakers!
If you have great command of ENGLISH and GERMAN and if you're not afraid to use your strong communication skills, then you can start building your career in Customer Service today!

Melt into international and dynamic environment and get your first job experience. You already have some, you can build it up!

This job will give you the perfect combination of CUSTOMER SERVICE and ADMINISTRATION right in the city center of beautiful Prague.

You job will consist of:

* Taking care of an assigned portfolio of customers
* Assist customers with how-to’s
* Handling customer service inquiries and issues via telephone and mainly email
* Establish and maintain effective working relationships with co-workers, supervisors and customers
* Perform day-to-day administrative tasks on request such as maintain records and process paperwork
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving an advice if needed

On the other hand, you will recieve:

* Stability and support
* Possibilities to grow and develop
* friendly atmosphere as a plus!
* And more

REQUIREMENTS

We want you if you :

* Are fluent in ENGLISH and GERMAN
* Are professional and have positive attitude
* Have excellent communication skills
* Enjoys being in direct contact with poeple (via phone/email)
* Are an independent and responsible person
* Enjoy organization and planning

Previous experience is not required.

OTHER INFORMATION

* Meal vouchers
* Flexi pass
* Language courses
* Covering first 2 days of sickness with 100% of salary
* Life insurance program and Pension savings plan
* Location in the city centre
* International team and environment
* Career opportunities in the one of the most successful companies in the world



Reference number: 20-28-274078/EX

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