Hot Apac Junior Account Manager

Seniority

Junior

Company

Memsource a.s.

Location

Prague

Type of job

Full-time

Required education

Bachelor

Category

Sales jobs

  • Sales commission
  • Flexible working time
  • Courses and training
  • Refreshments
  • Sick days
  • Home office
  • Company events and teambuilding
  • Possibility of unpaid leave

Memsource's mission is to help global companies translate efficiently. By leading the industry in AI-powered translation technology, we make localization easier, faster, and more cost-effective. In doing so, the information people want and need is more widespread and accessible than ever before. Behind the software, we're a team from 15+ different countries, speaking 20+ languages, spanning our 3 global offices.


This is an exciting role for someone who is passionate about communicating with people and making translation more efficient for global companies, translation agencies, and translators. We are looking for a junior account manager who can help solve translation and localization challenges for customers in Japan and the APAC region.


An Account Manager’s work requires a positive nature with the ability to lead project-oriented communication with clients and also make quick decisions.


What you’ll be doing on a daily basis

  • Building strong and open relationships with existing clients
  • Contacting existing clients to ensure their satisfaction and high-skilled usage of the platform
  • Improving the client’s experience with our platform via emails and meetings
  • Achieving and pushing set retention and expansion goals
  • Starting and managing projects across Product, Marketing, and Support teams to accommodate client needs
  • Managing assigned part of CRM database, reporting, and analysis on existing clients


Who we’re looking for

  • A strong and a positive communicator with excellent presentation and writing skills in Japanese
  • Interest in the translation industry and technology
  • A quick learner, previous experience with Salesforce preferred
  • Self-motivated and result-driven team player and trailblazer


Skills

  • Interest in technology and ability to learn new updates quickly
  • Ability to build long-term relationships with clients
  • Experience of working in the translation industry and/or account management is welcomed
  • Excellent attention to detail
  • Native-level of fluency in Japanese and Fluency in English


Why should you work at Memsource?

  • You’re interested in working at a successful and rapidly growing technology company with a global presence
  • You prefer to work independently in a small international team, with no corporate bureaucracy
  • We know you have a life outside of the office - enjoy flexible hours and a home office option
  • You deserve 5 weeks of vacation and 3 sick days
  • We value your work and offer competitive salaries
  • You can improve your language skills with free English and Czech lessons
  • You will work in an office in Prague’s city center near the Národní třída metro station, with wrap-around terraces and a chill-out area, complimentary tea and coffee, bicycle stands, and a shower
  • We hold monthly all-hands meetings where everyone is updated on the latest company news
  • Get out of the city with our bi-annual team building weekends, including camping and a winter hiking trip to Sněžka mountain


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