Hot Airline Customer Service Specialist with Italian

We are professional, transparent and fun to be with. We are BlueLink International CZ. Our company belongs to Air France-KLM group and our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.).

Airline Customer Service Specialist with Italian

Are you passionate about travelling? Are you interested in airline business? Do you like helping others? If your answer is yes, then read on, we might have something for you...

What are you going to do?

* assisting passengers of airline companies over the phone/via email

* offer support by booking new flight tickets, flight changes, providing general information, processing compensations/refunds, taking care about luggage claims

What do we require?

* Native or fluent level of Italian language 

* Advanced level of English 

* Willingness to communicate and help customers 

* Professionalism, accuracy, punctuality and responsibility 

Why to join us?

* Lot of career growth opportunities

* Discounted flight tickets, meal vouchers, contribution for leisure time, contribution for travelling, training program

* 23 paid days off 

* Everyday communication with native speakers 

* Multicultural team of people from the whole world 

* Modern and friendly working environment 

* Offices located in the center of Prague

If you are interested in this position, please send us your structured CV in English.

We would like to thank you in advance for your application.

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