Product support specialist – medical devices

Jobstart
Full-time  •   Prague
Seniority: Mid level  •  Education: Secondary education

We are looking for POLISH OR CZECH/SLOVAK (plus english) speaker who enjoys communication, has empathy and wants to be part of really nice and friendly team!!!

***Product support specialist – medical devices***

Is the official name of the role and our client is respected international company in health care industry. Corona virus didn‘ t stop them, on the contrary, so you don’t have to worry about stability or future. They count on you to stay.

Your main task will be to support (phone, email) not only patients, but also doctors or other medical workers, who might need help, advice, or have request regarding the product – medical devices. You will also be responsible for dealing with issues or problems, including communication with other departments in the company (e.g. technicians). Of course, there is administration part to the job as well.

What is expected from the ideal candidate?

- Fluent knowledge of polish/czech/slovak as well as very good knowledge of english

- Previous experience in customer/product support is huge advantage

- Very good communication skills

- Empathy, being able to talk to sensitive clients

- Being able to work flexible hours (8am-8pm, occasional wekeends, 8hours day)

What will you get in return?

- Stability of respected and well establihed health care company

- Really friendly and supportive team

- Homeoffice option

- Using your languages on daily bases

- Perspective for the future

- Amazing benefit package

Sounds pretty good? Send me your CV and I will be happy to guide you through the process!

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