Customer Service w. German (A-Z process)

Full-time  •   Prague
Seniority: Junior

I am looking for a German-speaking Customer Service Specialist for my client, a worldwide known chemical manufacturing company to ensure the best customer experience from A to Z.

You will be responsible for coordinating and ensuring the smooth running of processes from order to cash process. These will be your main tasks:

  • Communication with customers and their support during the order entry, processing, logistics, and delivery

  • Providing needed or wanted information, help with troubleshooting

  • Communication and cooperation with sales, logistics partners, manufacturing, or other external partners 

We need you to…

  • Have advanced German due to communication with German-speaking customers & advanced English due to internal communication 

  • Have a relevant experience e.g. in customer service/logistics/supply chain field (advantage, not necessity)

  • Know MS Office and it’s a big plus if you have experience with SAP as well

  • Be a responsible and communicative person with a positive attitude 

What can you look forward to?

  • Working for a stable, well-known company located in Prague 3

  • Full-time job, contract for an unlimited period

  • Competitive fix salary + bonuses

  • Flexible working hours

  • Home office

  • 25 days of vacation

  • Meal allowance

  • Multisport Card

  • Training

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