Client Services Specialist with Dutch language

ADP Employer Services Czech Republic
Full-time  •   Prague
Seniority: Graduate  •  Education: Secondary education

We are currently looking for a talented Client Service Specialist to join our team in Prague. This is a great opportunity if you enjoy working with data, communicating with clients and resolving issues. After passing all our necessary trainings for the role, you will be able to deliver a high-quality service for our international clients.

A Client Service Representative will act as an initial point of contact for ADP's clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.

What exactly will you be doing?

  • Respond via phone or email to inquiries coming from ADP's customers

  • Be an administrative support for the payroll team

  • Follow-up with customers on issues that cannot be resolved immediately

  • Prepare analysis, reports, certificates for the client's employees

  • Cooperate with team members on specific tasks

What are we looking for?

  • Good command of Dutch and English language

  • Customer service & to-do attitude

  • Excellent communication skills (verbal and written)

  • Experience in troubleshooting and problem solving skills

  • Ability to multitask

  • High-school diploma

What we offer?

  • Continuous training and opportunities for development

  • Meal vouchers (100% paid by ADP)

  • 5 weeks of vacation per a year

  • Pension plan

  • Leisure time benefits (variety company discounts, MultiSport Card)

  • Free beverages

  • Engagement activities (company events, volunteering events etc.)

  • Friendly international environment

Job position benefits

Opportunity to make up for work hours Company events and teambuilding Home office Contributions to sport, culture or past time activities Refreshments Extra holidays Meal vouchers or meal contributions Notebook Bonuses

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