Customer S. Representative with Czech - Relocation

Your typical day:

As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.

Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.
Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

What you need to have is:
 

Excellent communication skills
Near Native level of Czech, both written and verbal
Advanced knowledge of English, both written and verbal
Previous experience in customer service or a related field
Customer-oriented attitude
Good typing and computer skills (MS Office applications)
Proficiency in using CRM systems
High attention to detail and accuracy in all tasks
Ability to work both on your own and within a team
High school education
 

What can you expect from us:

Fulltime role with working shifts between 8:00 a.m. – 10:00 p.m., Monday – Sunday
Competitive salary with monthly performance-based bonuses
Convenient office location, close to bus stations and the metro
Comprehensive initial training and onboarding (fully paid by us)
Continuous training and upskilling programs through Concentrix University
Professional Development and Career Navigation programs to map out the steps in your desired development
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses)
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
 

Relocation package:

Hotel Accommodation for 14 nights
Advance Payment upon request
Travel Reimbursement

Discover a Vibrant New Life in Sofia!

Are you considering a new adventure? Sofia offers a dynamic lifestyle with an affordable cost of living. Imagine saving significantly on rent, with prices nearly 42% lower than Prague, while enjoying the vibrant culture and scenic beauty of Bulgaria’s capital. Delight in delicious dining, with affordable grocery options nearly 9% cheaper, making everyday living both enjoyable and economical.

Sofia's welcoming atmosphere and lower living costs mean you can stretch your earnings further, enabling a fulfilling and balanced lifestyle. Here, you'll find a unique blend of rich history and modern living, perfect for those ready to embrace new experiences. Join us in Sofia and elevate your career with exciting opportunities in a city that offers both professional growth and personal enrichment.

Make your move today and explore all that Sofia has to offer!

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!