Why digital skills are now crucial in getting ahead in Czechia’s job market

There’s no doubt about it: Czechia’s business services sector is undergoing rapid transformation, driven by advances in automation, artificial intelligence (AI), and digital technologies. 

A newly released report from the Association of Business Service Leaders (ABSL) in Czechia reveals the importance of digital upskilling in today's job market: acquiring new skills and retraining is imperative to prepare for the inevitable rise of AI-related roles, and this is particularly relevant for foreigners living in Czechia.

As the business services, tech, and IT sectors grow, so too does the demand for professionals with strong digital competencies—an area where both new graduates and experienced workers may find significant opportunities, which ABSL covers in detail.

With over 400 companies employing nearly 200,000 people in Czechia, the business services industry has become a major contributor to the economy—and is ever more attractive for foreigners in the country to work in.

These organizations provide support functions ranging from IT and finance to customer services and analytics, with many operating as international hubs for global corporations. The sector has seen steady growth in recent years, driven largely by digitalization. 

“A growing reliance on automation and AI amplifies the need for digital proficiency,” ABSL describes in its seminal report, underscoring the sheer scale of this sector’s future potential, with the right skills.

The sector’s workforce is notably international. Approximately 43 percent of employees come from outside Czechia, representing more than 30 nationalities and working in up to 30 languages. 

English is widely used as the common language of business, making the sector accessible to non-Czech speakers and newly arrived professionals. Finding a job in Czechia isn’t the most straightforward task, but plenty of options await if you have skills in the business services sector: see more information in ABSL’s report.

One of the most notable trends is the adoption of automation tools. According to the Association of Business Service Leaders (ABSL) in Czechia, 72 percent of business service centers nationwide are now using Robotic Process Automation, while 59 percent have implemented generative AI technologies, often for repetitive tasks and predictive analytics.

Consulting firm McKinsey reports that the rise of generative AI in the Czech Republic and Europe will require higher employee qualifications and tech skills. As outlined by the ABSL report, around 12 million workers—6.5 percent of the European workforce—may need reskilling. 

As digital tools become embedded in daily operations, new roles are emerging within business services. Positions such as data scientists, machine learning engineers, and cybersecurity analysts are increasingly common, and they require a strong foundation in digital skills. This reflects not only the specialization required but also the strategic importance of these functions in driving business innovation and security.

In Czechia, these new roles are also associated with much higher salaries. Senior-level positions in the sector can command monthly wages of up to CZK 200,000; ABSL’s report sheds detailed light as to just how much extra money you could earn with the right skills and retraining. 

The transition to a more digital workforce is being supported by increased investment in training. The ABSL reports that companies in the business services sector invest roughly three times more in employee education than the national average. Programs such as ABSL Fusion Digital offer structured learning in areas like automation, data handling, and artificial intelligence.

Major international companies operating in Czechia—such as SAP, Siemens, Sandoz, Kyndryl, and KBC—are also seen as important training grounds. These centers often provide entry-level pathways for graduates and support ongoing development for mid-career professionals.

Further, the Czech government's funding of digital education courses aims at improving work-based digital skills for the IT industry—valid until the end of this year—shows the importance of retraining for the business sector today.

As automation and digital transformation continue to reshape how companies operate, the demand for skilled professionals is likely to remain high. 

Czechia’s business services sector offers a range of career possibilities for those willing to invest in building digital competencies—whether through formal education or on-the-job training. ABSL’s comprehensive analysis shows that Czechia’s business services sector is worth joining—not only for financial gain, but to truly reach a new level in your career amid rapid AI-driven change.