Emergency Numbers & Contacts

112 – General Emergency Number

112 is the general emergency line throughout the European Union (similar to 911 in the U.S.) It should be used for large-scale emergencies, especially for those who don’t speak Czech – operators will speak English and German as well as Czech. The number can be dialed from any phone, and the call is free. The call is also traced with Caller ID – even mobile phones can be located within a 200 meter radius. The number can be used for urgent help from Police, Fire Brigade, or Emergency Medical Assistance, though these numbers can also be dialed directly:

150 – Fire
155 – Medical Emergency (Ambulance/First Aid)
156 – Prague City Police
158 – Police

Also, important numbers for car trouble or road services:

154 – Towing Service
1230 – Emergency Road Service (ABA)
1240 – Emergency Road Service (UAMK)

First Aid and Hospitals
In case of a non-urgent emergency, doctors/hospitals can be contacted directly. The hospital Na Holmolce is the most expat-friendly, with a special clinic for foreigners and numerous English-speakers, but it is a bit far from the centre of town. A few examples of 24-hour doctors and hospitals:

Doctors/First Aid:
224 947 717 – Prague 1 & 2 (children)
224 949 181 – Prague 1 & 2 (adults)
284 861 979 – Prague 3 (children)
284 862 149 – Prague 3 (adults)
241 733 916 – Prague 4, 11, & 12 (children)
241 733 917 – Prague 4, 11, & 12 (adults)
257 323 221 – Prague 5 (children)
257 323 219 – Prague 5 (adults)

Hospitals:
257 271 111 – Nemocnice Na Holmolce (Prague 5)
222 801 111 – Nemocnice na Františku (Prague 1)
222 928 111 – Workplace: Poliklinika Palackého (Prague 1)
224 961 111 – Všeobecná fakultní nemocnice v Praze (Prague 2)
261 081 111 – Fakutní Thomayerova nemocnice s poliklinikou (Prague 4)
296 511 111 – Nemocnice Podolí gynekologie a porodnice (gynecology and childbirth services; Prague 4)
224 431 111 – Fakultní nemocnice v Motole s poliklinikou (Prague 5)
267 161 111 – Fakultní nemocnice Královské Vinohrady (Prague 10)

For a full list of doctors and hospitals (as well as some other useful numbers, including help/crisis lines), see the official website of the Czech yellow pages here:

http://www.zlatestranky.cz/rozcesti/ducis/?kraj=prha

24 Hour Pharmacies
Even over-the-counter medication needs to be purchased at a pharmacy (lekarna). In case of urgent need, certain pharmacies are open 24-hours:

224 946 982 – Prague 1, Palackého 5
222 519 731 – Prague 2, Belgická 37
261 084 001 – Thomayerova hospital, Prague 4, Vídeňská 800
257 320 918 – Prague 5, Štefánikova 6
224 435 736 – Hospital Motol, Prague 5, V Úvalu 84
266 082 017 – Bulovka Hospital, Prague 8, Budínova 2

Dental Emergencies
The following dental offices offer services from 7 a.m. to 7 p.m. on Monday through Friday, and are open 24 hours on Saturday and Sunday:

224 986 981 – Prague 1
241 733 918 – Prague 4

Repair Services
Should there be a problem with gas, water, electricity, etc., use the following numbers to report them, and hopefully have them repaired:

131 29 – Problems with the phone line
1239 – Urgent problems with gas
840 111 112 – Problems with water, pipes, or sewer system
224 915 151 – Problems with electricity
224 231 856 – Problems with roads
244 470 800 – Problems with street lighting

Information
There are a few over-the-phone information services that are offered by Cesky Telecom, usually for a steep price. Note that many of the services are offered only in Czech.

187 – General Information
1180 – Info Line: Czech Number Directory
1181 – Info Line: Foreign Number Directory
141 11 – Operator for changed numbers (information about renumbering)
141 10 – Information on air consistency (percentage of gases in the Prague air)
141 12 – Exact time
141 16 – Weather
141 20 – Medical Information
133 002 – Operator for International phone calls

An interactive price list for these and other over-the-phone information services can be found here (follow the link for Volání na infolinky):

http://www.telecom.cz/nastroje_e/interaktivni_cenik/#

Lost Credit Cards
Lost or stolen credit card? Call one of the following services to take care of it:

224 125 353 – Visa
222 800 111 – American Express
261 354 650 – MasterCard/Eurocard
267 314 285 – Diners Club

Taxi Services
Prague is flooded with taxis, but avoid picking one up on the street, as you’ll likely be overcharged. Here are some of the reputable companies:

140 14 – AAA
257 257 257 – City Taxi
257 216 479 – Taxi Praha

Don’t Drink and Drive
An alternative to Taxis, if you’ve driven somewhere, had a few too many, and can’t (or don’t want to) leave your car behind, they’ll pick you up and drive both you and your car back home:

604 707 070 – Drink S.O.S.