Reviews

I'm an American that grew up seeing the dentist every six months for a check-up and cleaning. I had a really hard time in Prague finding the same type of care. In the past I had been to two different Czech dentists for check-ups covered by insurance, but no one here really seemed to have an interest in helping someone who's teeth didn't have cavities, and cleanings weren't even recommended.

I decided to go to Dentaktiv after quite a bit of research and decided I would give them a try. I knew it was private and therefore would not be covered under Czech insurance. I went for a full intro exam with Gabriela, complete with x-rays and special pocket checks, it was definitely the most extensive dental check I have ever had in my life. And even though I have never had a cavity she was able to point out in the x-rays where I have some trouble areas. A great relief that I can catch issues early before major work needs to be performed.

I then went to Marketa, the hygienist. Again, I ended up having the most thorough cleaning of my life. Marketa really knows teeth and gums! She's helped me adjust my home cleaning routine so I can obtain absolutely healthy teeth and gums, alongside with her specialty cleaning procedures. I really thought before going to Dentaktiv that my teeth were pretty healthy, especially since after seeing different American hygienists. But after these treatments I'll never be able to settle for anything less. Every procedure is explained thoroughly; and in a nice way, Marketa will break your lazy habits of not flossing enough. I feel confident that following her advice I will keep my healthy teeth and no cavity streak for many years to come.

Excellent preventative care, friendly staff, very clean and professional office, also very punctual (I used to hate the horrible wait at my dentist in the states). Examinations and hygiene visits have cost between 750-3,000 czk, these prices are fair for the level of care.

Well, considering the service.
First - Appointment
I have booked mine with a two-hour notice. I had a severe complication after a tooth extraction done at another dentistry. After I impatiently complained to the receptionist that I am in sever pain and need to be treated immediately she asked to wait a minute while she talks to one of the doctor to arrange an emergency care. That is an excellent customer service, especially for someone in pain.
Second - the treatment.
I was sent to Dr. Tylova. She promised that she will be gently and she was. I have not felt much during the treatment and all the pain started to disappear in about an hour after the treatment. I was also explained in a good level of detail what happened to the extraction site, why inflammation had developed there and what kind of treatment she was applying. I felt really safe there. And it was not about money either. They charged me a lot for an emergency treatment. But they gave that money back in form of a discount for a full dental check up.
Third - Full dental check up
I would go through it just for fun once again. It is hard to imagine how to have fun at a dentist, but believe you me. All my teeth were shown to me on x-ray and detailed explanation was given to every single picture with no questions unanswered. And all of it is such unpatronizing manner, you almost feel like you are talking to an old friend.
Forth - Dr Tylova,
She is stunning. I really mean it. She is a gorgeously looking young lady. Truly professional, but, boy, she is so gorgeous. Go and see for yourself. You would not be disappointed not in what you see nor in service you get.

I have had recent trouble with my lower wisdom tooth, infections et cetra so it finally had to be taken out. I picked this dentist in particular as the reviews were good and the general impression seemed excellent. I am very nervous of dentists and I was very aware that the tooth in question was not a straight forward extraction, this added to my fears.

The reception was friendly and relaxing - the surgeon was reassuring and put my fears to rest. The surgeon constantly communicated to me what was happening during the extraction, no pain felt and it was efficient and quick - the whole process took 30 mins. The total cost of the extraction was reasonable too!

I thouroughly recommend this dentist!

I just had an unbelievable experience at Dentaktive today.

Following all the super positive reviews at expats.cz I made an appointment with them (I had to wait 3 weeks, but I thought it would be worth it). When I got there, the receptionist told me that no appointment is actually registered. Later on, she realized they made a mistake and when creating my record as a new patient in the computer they simply forgot to put the date of appointment. Nevertheless, she did not bother to appologize or anything else and said there is nothing she can do but to give me another appointment in 6 weeks (later she suggested something else in 4 week) and I can be put on whatever waiting list.

I would expect that if they are so expensive and pretend to be such an high profile dental center, they will treat you accordingly, and if mistake is made, an effort will be made to make it up, but this did not happen to me at all.

So they might be really good dentists (I did not get a chance to experience that), but be ready for the typical Czech service as anywhere else.

Over the last two months I´ve had some fairly extensive bridgework done at Dentaktiv, which now that it´s finished I´ve got to say they´ve done a really excellent job with - and all for a lot cheaper than it would have cost me back home in the UK as well.

The treatment, technology, facilities etc etc are all first-rate, while the staff are really competent and friendly too - the dentist I dealt with Dr Tylova speaks good English and like I say really did an excellent job on my bridge, while the hygienist I saw today is probably one of the nicest, customer-orientated people I have met in the Czech Republic so far.

My one minor complaint is that the reception staff (as friendly as they are) do tend to chop and change with appointments a bit - out of my six or so visits here maybe two or three were changed last minute, but to be fair they did phone me first to check my availability and the appointments were moved forward rather than back so it wasn´t really any skin off my nose in the end.

Admittedly it´s not the cheapest clinic in all of Prague (but far from the most expensive either), so if you´re prepared to pay a little bit more for English-language treatment and piece of mind, I would definitely check this place out.

For anybody who's new in the city and looking for a dentist office I recommend this place. First time it happened to me I was looking forward to see my dentist :o. Dr. Kastakova is an angel. I don't know what's pain - she is very gentle. I got some problem with root canal and another private doctor working in Prague 4 wanted to pull my tooth out. A year later I still have the tooth, there's no pain and, according to an X-ray from November, no problem at all. Yes, the prices are high but it's well worth it!

Being very nervous about an upcoming (first) root canal treatment including the full program - the friendly staff of Dentaktive have taken away my Dentist Phobia.
Going to the Dentist is not only a about the treatment itself - which is by the way absolute high class - its as well how you are treated. Everybody is very understanding and helpfull.

The value for money is great, I just can recommend this Dentist to everybody.

We're a bilingual family and get 95% of our medical care within the state system, but I take my daughters here because of the terrific staff and wonderful surroundings.

Dr. Tylova has the best manner with young children I've seen in a dentist anywhere, even with toddlers. The office staff are always kind and friendly, too.

I stayed at the Corinthia Towers Hotel, and the dentist was just a walking distance, really close to the Vysehrad station.

Service and quality was great. I agree with most everyone on this forum. It's really cool that they even have an internet computer in the waiting room while you're waiting for your turn. And they offer you drinks before the appointment. Their brochure even said if you want a shot of whiskey, they have it, though I didn't try. since I had brushed my teeth before hand so I stuck with water.

Friendly and beautiful dentists, great service with a smile, and very professional. I recommend this place to anyone visiting Prague or looking for an excuse to go there! :))) I, too, usually hate going to the dentist but this one is an exception. Though yeah, I did get a little bit scolded, because I haven't been flossing and they said that was what was causing my gum problems but other than that I have healthy teeth as shown on the x-rays.

GO!!!

Great service, great price , excellent staff.

Last night, part of my tooth fell out.

Tonight I have a nice shiny new one, thanks to these great dentists.

They are wonderful Czech english speakers. They are extremely friendly and the decor sets you at ease with its bright colours.

The price was nice too - about 1,500 kc for a new filling.