Copy General, Washington's largest independent chain of copy centers, has always been a leader in bringing the latest technology to the reprographics industry. It was one of the first companies of its kind to eschew printing presses and adopt a totally xerographic approach. But this was to be expected from a company whose founders came from a computer background and a dedication to service that remains uncompromised.

It started back in 1979 when two business associates-one a recent MBA and the other an attorney-realized that the Washington market was ready for a copy service that would provide superior quality and service with a level of professionalism previously unheard of. They were right. The Copy General chain has four Washington-area locations, including a modern digital printing production facility, in addition to full-service copy centers.

In 1991, Copy General joined in a venture to open copy centers in Central Europe. By the end of 1994, sixteen had been opened. There are eight locations in Hungary-seven in Budapest and one in Székesfehérvár. In the Czech Republic, we now have five stores in Prague, one in Pilsn and one in Brno. Warsaw, Poland has four full-service locations. Moscow, Russia features three stores. Branching out to the far east, Copy General opened in Shanghai, China in 1997 and now has two stores there. See our Copy General Worldwide page for details of this truly international network of copy centers.

Of course, all Copy General stores offer a full range of copying and finishing services, but that's to be expected. What really sets Copy General apart is its attention to detail, production organization and a startling ability to remain focused on the needs of the customer.

Attention to detail means reviewing a job before it goes into production, making sure we have everything and that any answers needed from the customer are obtained before we proceed. It means catching a missing page or a bad original, it means making sure the originals are in order and having everything necessary to complete the job available. In short, it means making sure that the job is done right the first time and done right on time.

Production organization means having the appropriate equipment for the job, properly trained and motivated employees to complete the job and being prepared for the unexpected. Copy General was the first to offer 24-hour-a-day service, seven days a week-even on holidays.

Remaining focused on the needs of the customer entails more than just copying and binding. It means doing whatever it takes to make our customers successful. Sometimes this means sitting in a car so a lawyer can take something to the airport and not have to worry about parking. Other times it might be lending a GBC binder to a client so he can finish off a small job at his office.

In 1991, Copy General joined in a venture to open copy centers in Central Europe. By the end of 1994, sixteen had been opened. There are eight locations in Hungary, six in Budapest, one in Székesfehérvár and one in Szeged. In the Czech Republic, we now have four stores in Prague, one in Pilsn and one in Brno. Warsaw, Poland has four full-service locations.

All Prague locations are open daily 7:00 to 10:00 PM.