We are newcomers to Prague and needed a babysitter for our one year old. We have never left her with a stranger before, only friends and family. We contacted Nickola at Agentura after reading the positive review here at "expats". Nikola was very responsive and professional and the young woman that babysat for us was lovely. She was very comfortable with our daughter and our daughter was comfortable and happy with her. She kept us updated throughout the evening via text messaging so that we had no need to worry. It was a great success! We have no hesitation in giving this service a 10/10.