Getting better all the time
I have visited the Hard Rock in Prague a few times, starting back when they opened in the Spring, and most recently last week. While not perfect on every detail every time, they have improved so much that it is becoming a place I am going much more often.
Many things the first night way back in April were pretty bad, but everything has gotten so much better since then, from the food prep to the service to the live music.
I have found their staff is quite willing to learn from their mistakes, as my drink and food orders are now consistently good and prepared the way I ordered them. And if they do screw up, they always make it right. (I still die a happy death after their bar-b-q combo, especially when I can make it to Happy Hour!)
If I expected perfect service in Prague, I'd never go out. At least with the Hard Rock, the food is good (and plentiful) and trying harder goes a long way in my book. Many places don't even try at all.
It stays on my Favorites list.
Impossible to have a conversation here
WAAAAAAAAAAYYYYYYYYYYYYY TOOOOOO LOUD! They have the best looking Hard Rock Cafe East of the LA Hard Rock on La Cienega Blvd. Attentive staff are good, polite, speak English but over worked and they do not know the prices of their own food and drink! Drinks are great, but terribly pricey. 300kc for a non-alcoholic mixed juice is really for the Bill Gates types of the world. Food is average, not great, not bad. I was amused by the staff who twice charged me the wrong price for my order, but they did sort it out...politely. Music videos are super, but they really crank up the volume and a normal conversation is utterly impossible. Not a good place for a business meal nor a date! One thign really, really annoyed me, and that was fricking tourists who came to my table to look at the Madonna and Prince wardrobe on the walls. Very annoying when trying to eat, and they gottas take their flipping photos.