Reviews

I was also burned by Volksbank Prague on a mortgage. I has placed a 200,000 CZK reservation deposit on a 8 million CZK flat before reconstruction, and the real estate agent Svoboda & Williams insisted I use Volksbank. I applied for a mortgage (I have excellent credit and a high income), but Volksbank after nearly 3 weeks, the Volksbank branch manager took a 10 day holiday and dissappeared with all my information! While I was waiting and trying to find him, the deadline for the apartment contract passed, and I had no financing. Rather than risk signing a purchase contract without any mortgage, I had to back out of the deal, and I lost my 200,000 CZK deposit. Not was only Volksbank irresponsible, but the realtor Soboda & Williams, who insisted I use Volksbank were terrible. Please use a lot of caution with these people.

We had really awful experience with them. They are processing mortgage over 4 months already instead of promised 2 weeks. Everything is slow, you have to call each person everyday keeping reminding about things. Also the manager we were working with, managed to go on vacation 2nd time! in 4 months he worked with us, without any warning dropping all the work for good.