What is BlueLink:

BlueLink International CZ was established as Team Trackers in 2003. Today it is the BlueLink Group’s centre of excellence based in Prague, specialising in complaint management, reservation and luggage claims for major airline companies.

The offices are situated in the historic centre of Prague, at the very heart of Central Europe. The centre is open 365 days a year and offers a unique multicultural working environment.

The Prague centre serves customers in 20 languages: English, French, German, Dutch, Italian, Spanish, Danish, Portuguese, Brazilian Portuguese, Finnish, Norwegian, Swedish, Hungarian, Polish, Romanian, Russian, Bulgarian, Serbian, Slovak and Czech.

Current Jobs Opportunities:

We are now in search of Dutch, French and German speakers. To access those job offers and apply, please go to our website.

Why work for BlueLink:

If you want to speak with native speakers at work on a daily basis and to have the feeling that you helped someone or provided a useful service…then we can offer you exactly such a job!

The centre of excellence in Prague specialises in customer relationship management and handles luggage claims as well as commercial complaints on behalf of major airline companies. Our added value lies in our innovating technology (a CRM tool developed in-house) and highly qualified, customer-oriented staff who delivers services tailored to the needs of each customer.

Our comprehensive multilingual and multimedia services meets all the needs of these major brands in terms of information, reservation-sales, complaints, internet support, loyalty programs and consulting.

Our benefits include:

• Full training program
• Discounted flight tickets, language courses, fitness center, swimming pool and  meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square

Take a peek at our office and meet some of our people on our company video on the side bar above! Enjoy!