Are you Turkish speaking, communicative, customer oriented person, who is looking for a job in the capital city of the Czech Republic? If yes, we have a great opportunity for you!

On behalf of our international client we are currently seeking a new candidate, who would join an international team!

TURKISH SPEAKING PARTNER ADVISOR

 

Our client has an opportunity available in Prague- Czech Republic for a Virtual Partner Advisor Agent who will be responsible to support resellers & partners via phone, email and chat in a high volume in-bound/out-bound call center environment.

 

We offer:

 

·         Attractive salary

·         Ideal Graduate job

·         Wide range of benefits (meal vouchers, transport contribution, 5 weeks of holiday, trainings)

Your responsibilities:

 

• Responsible for providing support to partners that promotes and generate revenue for in-bound/out-bound telesales and chats

·         Guide and support partners in their needs to engage with the proper support teams

·         Track all partner activities in CRM/PRM case management tool

·         Provide Program and Promotions support to Partners 

·         Ability to project confidence and knowledge over the phone and quickly assess what the need is

·         Provides reactive support to partners that will drive the sales process (multiply the Cisco sales force) & generates incremental revenue

·         Responsible for processing request with in SLA targets, SAT scores, successful incident resolution scores and effectively leveraging internal (virtual) resources

·         Influences partners through education on Partner profitability & loyalty programs that will improve Partner readiness to sell and deploy Cisco products, solutions and services, with appropriate focus on SB

·         Provides training on tools, pre-sales promotions, and deal support

Requirements:

 

• High School graduate.  College degree or equivalent preferred.


• Microsoft Office, Web experience preferred if possible a CRM tool such as Siebel, SAP, Salesforce.com, etc.


• Additional English language skills besides Turkish highly desirable


• At least one year of previous B2B or technical sales experience required, preferably within a contact center or fast-moving sales environment

·         Excellent interpersonal and communication skills (verbal & written) including outstanding telephone presence

·         Self-motivated, accountable approach, combined with strong sense of teamwork

·         Affinity for technology required

Are you interested in this fantastic offer? If you think you will meet the requirements please simply send your CV and covering letter in English to .

 

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