Company	ICON Communication Centres	Location	Prague
Language	English, Other	Address	dace.ozola@icon-cc.com
Salary	-	Phone	+420 604 212 612
Experience	Hebrew + English	Advertiser	Dace Ozola
Category	Sales, Admin, Customer Service	Inserted	30.11.2012

ICON Communication Centres, a leading international contact centre in the Czech Republic, is pleased to announce its latest recruitment opportunity for one of its prestigious clients, in its technology field. This is a great opportunity for you to build your career whilst working within a dynamic company for a major global client!

This vacant position is for a Technical Support Communication Specialist, focusing on service excellence to promote the highest quality customer care to best support customer retention through telephone & email channels. The successful candidate will have great phone/communication skills and as you would expect an aptitude for technology. All candidates must possess a good level of English. The roles will support the marketplace in Hebrew speaking countries.

If successful you’ll be working from ICON’s showcase Prague location, a first class facility supported by the very best transportation links. You will be provided with training and personal development via a premium industry recognized extensive off and on the job training program. Working for ICON will positively shape your CV and allow you to gain great experience in an international environment.

ICON is looking for a candidate with:

• Excellent communication skills, fluent verbal and written in any of the headline languages (Hebrew) plus high level in English
• Technical aptitude, technical help desk experience considered an asset
• Customer oriented and motivated with the desire to succeed
• Interest in and willingness to work in an electronic environment
• Honesty, integrity and team spirit
• Knowledge of MS Office
• Excellent interpersonal skills
• Accuracy and attention to detail
• Legally qualified applicants to work in the Czech Republic will have priority for immediate start

ICON Offers:

• Excellent working conditions in a successful international company
• Healthy remuneration package
• Real opportunity to advance your career
• A diverse and progressive work environment
• The benefit of industry leading continuous personal development within a major global company

Please feel free to send your CV directly to ICON’s recruitment manager dace.ozola@icon-cc.com. You can also call for more details: Tel: + 420 221 709 222; Mobile: +420 604 212 612