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ICON Communication Centres s.r.o.
City Prague 8
Address Křižikova 36a
Zip/Postal Code 18600
  
Nearest Metro Krizikova, Florenc
Nearest Tram Křižíkova
  
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Vacancy details

Company ICON Communication Centres Location Prague
Language Chinese Address dace.ozola@icon-cc.com
Salary - Phone +420 604 212 612
Experience Excellent level in both- Chinese and English languages Advertiser Dace Ozola
Category Consultancy, Customer Service, Admin Inserted 18.09.2012

Vacancy description

This vacant position servicing the Texas Instrument account is for a technical support communication specialist, focusing on service excellence to promote the highest quality customer care to best support customer retention through telephone & email channels.

The successful candidate will have great phone/communication skills and as you would expect an aptitude for technology. All candidates must possess an excellent level of English. The role will be to support the marketplace in China.

Requirements:
- Excellent communication skills, fluent verbal and written in Chinese plus an excellent level in English
- Technical aptitude, technical help desk experience considered an asset
- Customer oriented and motivated with the desire to succeed
- Interest in and willingness to work in an electronic environment
- Honesty, integrity and team spirit
- Knowledge of MS Office and Database Systems, Oracle applications considered an asset
- Experience of working with or troubleshooting software problems desirable
- Excellent interpersonal skills
- Accuracy and attention to detail
- Because of urgency at first place we will consider legally qualified applicants to work in the Czech Republic

ICON Offers:
- Excellent working conditions in a successful international company
- Healthy remuneration package
- Real opportunity to advance your career
- A diverse and progressive work environment
- Constant development potential
- The benefit of industry leading continuous personal development within a major global company

Please send your CV to recruitment manager dace.ozola@icon-cc.com or call +420 604 212 612

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