Do you have a passion for service?  Are you driven by customer satisfaction? Willing to work abroad?

 Located in Brno, Czech Republic.

 As a Monster Customer Service Representative you will be completing tasks in resourceful and effective ways and applying company policies and procedures to resolve a variety of queries.  By exuding a customer service excellence mentality and utilizing a pro-active approach to communication with both our internal and external customers, you will strive to fulfill our customers employment aspirations and help them take control of their own careers. 

 

At Monster, our goal is to provide our customers with a world class customer service, served daily. Let’s achieve this together. Your calling is calling.

 Essential Functions:

 

·         Respond professionally to customer enquiries via email, phone & chat.

·         Always be willing to go the extra mile to exceed customer expectations.

·         Conduct customer training sessions to help our customers exercise their products.

·         Analyze and provide technical troubleshooting where necessary.

·         Participation with adhoc projects and site testing.

 

Job Requirements: 

·         Excellent communication skills.

·         Previous customer service experience, preferably in a call centre.

·         Technical troubleshooting skills an advantage.

·         Strong team player.

·         Ability to multi task.

 What Monster Offers:

 

·         International working environment in a shared service centre seating over 170 employees.

·         Competitive salary.

·         Relocation assistance.

·         Company benefits; including life insurance, language courses, food vouchers, discounted gym membership.

·         Career progression opportunities.

 

 

We are currently recruiting for the following languages:

 

·         Dutch

·         English

·         French

·         German

·         Italian

·         Russian

·         Swedish

·         Turkish