BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.

Currently we are looking for new colleagues for the position:

Customer Support Coordinator in Airline Business – SPANISH + PORTUGUESE speaker

 

Main responsibilities:

 

* Providing full support to our customers - world-known airlines

* Phone and email communication with passengers in the area of luggage claims

* Suggesting optimal solutions in accordance with internal procedures 

* Working with special airline applications

 

We require:

 

* Fluent Spanish AND Portuguese 

* communicative level of English

* Good communication skills

* Ability to provide perfect customer service 

* Professional attitude, punctuality, reliability and responsibility 

* Time flexibility

 

We offer:

 

* Full training program

* Benefits: discounted flight tickets, language courses, fitness, swimming pool, meal tickets

* 23 paid days off

* Everyday communication with native speakers

* Multicultural environment

* Modern and friendly working environment

* Offices located in the center of Prague, close to the Wenceslas Square

 

Starting date: February 2012

 

Notice: By reacting on this vacancy I agree that company BlueLink International CZ s. r. o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ s. r. o. solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.