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Scams in Prague

What to look out for in Prague

Written by: Written by Ryan Scott

From my own experience, I've yet to experience a scam - some frustrating dealings with government offices, some sub-par service, but nothing I'd call a scam. However, after asking around, I saw that others were not so fortunate.

By scam, I mean anything in which people profit from the ignorance of someone else. Some scams are definitely illegal while others are just unpleasantly dishonest. The following are what some respondents have experienced.

Over-charging
This works in a number of ways. Restaurants don't print prices or English and Czech menus show different prices. If in doubt - ask to see the Czech menu. If the restaurant claims not to have any menus, leave. In the center of Prague, there are many restaurants and you'll be able to find an honest one.

Another common complaint is charging, sometimes exorbitantly, for bread.  I should point out charging for bread in itself is not a scam, but a lot of restaurants may not inform you. Once again, check the prices or ask.

The same goes for those pretzels dangling so innocently in the center of the table. After a few beers they can be awfully tempting. But they're not free. So if you think your willpower will diminish after a few beers (and given where you might end up after a few beers, we can assume it will) ask the waiter to take the pretzels away, or at least ask the price.

Having said that, this is one of those scams I personally haven't encountered after several years of eating my way through the cities restaurants, so I wouldn't say it is widespread; rather there a few establishments out to make some extra crowns from the unsuspecting.

Changing Money
You can be scammed in two ways with exchange. One is illegal and the other is quasi-legal. In the gray area, exchange offices will advertise a higher rate which only applies to large sums of money. The only time you realize is when you've handed over your dollars, pounds or euros and got much less than you expected in return. So check the rates and commissions.

The absolutely illegal variant is someone approaching you on the street to change money. People think they're getting a good rate only to discover they've been given counterfeit notes. The Czech police consider this to be such a problem that they even have a mobile stall advising people. The only way to guarantee you won't be scammed is to NEVER change money with anyone who is not in an exchange office or a bank.

ATM Scams
This scam has been widely reported across the globe. A fake reader can be inserted into an ATM machine and steal data while a camera records your pin, as can be seen on this article at Snopes. A more recent a lo-tech approach was apparently a sticky money slot.

Another well-known scam is the so-called 'Lebanese loop', which Snopes also investigated. The Czech press have warned people about it too.

Undercover Undercover Police
You're minding your business in central Prague and someone approaches you claiming to be a police officer. He flashes some indication - it could be his bus pass, but you're new and hey, this guy says he's a cop, and you don't want to get on the wrong side of the law already. The guy then claims he's checking for forged bank notes and would like to see your wallet. Forged bank notes! Well, it's a good thing this guy came along...

Sadly this scam can also be the preamble to a robbery, so while it's easy to say don't hand your wallet to someone, I wouldn't want to advise people putting their lives at risk, either.

Inspect the Inspectors
It seems there is no end to the subterfuge scammers will employ. Another trick is for a person to claim to be a ticket inspector and claim a fine. The inspectors from the Prague Metropolitan Transport  Service (DPP) are required to display a badge and are usually dressed in blue uniforms. Some do travel 'incognito' but they will show you the badge too. Also an inspector will write out a ticket you are not required to pay straight away; it is only cheaper if you do (700 CZK on the spot, 950 CZK at the office). For more information and an example of the inspector's badge, check this page.

Other Disguises
It is a reality that some people come to Prague not to enjoy the history or the architecture. They are after more earthly delights. If you are among these people, you probably want to exercise caution.

For example, if you are responding to a personal ad, check whether or not money will be expected to change hands.

It can also happen that someone will approach you, offering 'adult services' in the early hours. To show that they're serious, they grope the prospective client. The client goes to fight off the unwanted attention and in the next second, his wallet is gone.

Even if the situation doesn't transpire quite as innocently as described, the point is that there are enough establishments in Prague that offer these services without you having to put your valuables in danger.

Real Estate
Perhaps, you've experienced this before. You want to rent a place but before you've been shown the flat or house, the estate agent asks for a deposit to show that you can pay. Or when it comes to terminating your lease, you'll find that your landlord doesn't return all of your security deposit though there is no visible damage.

These problems have been addressed before so I'll only say briefly don't hand over any money unless you have something in writing and you have made clear the terms of the lease. It is probably also better to rent through a recognized company with some experience with foreign clientčle, rather than privately. Lastly, make sure that as a prospective tenant you won't be charged a fee by the agency for finding you the flat.

Right, now that we've put the fear of God into you, it's time to remind you that these are the scams that people have come forward about. You're time in Prague won't only be spent fending off con-men and shysters...or will it? You tell us.


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User comments

Precious (Guest)Published: 11:09:21 27.02.2012
Was in Prague last November.With my boyfriend we explored the city and was really amazed of its beauty. But not with the people! We encountered some very rude people in the shop's counters and ticket and information counters. I started to think that they felt insulted when we speak to them in English language specially if they cant understand what we were trying to ask them...They werent very helpful at all!We were so disappointed!!!Never in my entire life will step in that country again!!Told my friends to visit Veinna instead! To those who wishes to visit Prague, expect the unexpected.lo!
Meg Barnard (Guest)Published: 05:18:59 03.11.2011
Hi I am from a television production company in London, called Zigzag Productions. We are producing a new travel documentary series. We'll be travelling around the world to some of the most fantastic tourist cities, exploring why they are incredible places to visit but also examine the pitfalls that can beset the unwary traveller. After seeing this article, I wondered whether anyone would be happy speaking to me about any scams or cons that they might have come across in Prague. You can reach me on meg.barnard@zigzag.uk.com or 0044 207 017 8755. I look forward to hearing from you. Best wishes Meg
louisphillippe (Guest)Published: 04:12:22 02.09.2011
" it would never happen to me!!Im a Parisian/ New Yorker and much too wise and smart for such a scams !!!" LOLOL...Well...guess what??.I have been scammed in restaurants,public offices,most taxis,hotels,laundry and cleaning services,boutiques,supermarkets,bars and any other place where money transactions take place.I have learned the hard way TRUST NO ONE! I warn friends and acquaintances to STAY AWAY from practically everything because the lack of morals and fair practices in Czech Republic are rampant. Such a pity !. Is it ignorance?poverty?lazyness?greed?sheer stupidity? lack of morals?a state of mind from former political and sociological times? A wonderful country with so much to offer for tourists forgets that cutting someones head off by overcharging or thievery would make itself a very bad reputation keeping tourists away and loosing very valuable sources of income in a country that badly needs it.Prague itself is becoming slowly less and less desirable after a few years of been one of the top 20 destinations globaly because of it, loosing vakuable sources of income for everyone here.Im afraid the problem is much too big and serious to either eliminate it or stop it.Police and officials are no better...Sorry but that has been my experience.
Pro Blogger (Guest)Published: 10:40:13 31.08.2011
From what ive heard in several blogs and travel forums, some way or another the Czechs will sooner or later rip you off during your stay, wether it being for a long or a short period of time. What is also funny is that they also mention that a high proportion of expats living in Czech are rejects from their own countries of origin, remain shortly and transfer elsewhere when all resources are evaporated. Food for thought, Prague is beautiful, the blend of cultures simply don't fit. Having experienced this, I agree with most of whats been said on the www.
Gary Szendzielarz (Guest)Published: 04:40:35 28.06.2011
1. Watch out when buying a new build house or flat. The developer will cut corners with an expectation that nobody will complain seriously. I own a house on a new estate, one of 99. It is only me and an American neighbour who successfully complained, all the Czechs and Russians got nowhere. 2. Watch out with utility bills. CEZ got our meter mixed up with a neighbour's at some point, then tried to double charge us and the neighbour... Same with the hot water company. They had a loss somewhere in the feed leading to the houses. Instead of trying to find out why, they just tried to share the cost of the loss with all the houses. Our lawyer solved that one for us. 3. Watch out for shoe stores such as Danea, who believe that Czech law overrules European directives when returning broken shoes. Again, another legal issue eventually solved thanks to the EU. Even the COI didn't know the laws, or didn't care. :(
the_sandman (Guest)Published: 04:34:50 15.06.2011
CD I am also interested regarding the flat rental finders fee comment. I'm about to move for the 3rd time and each time I've had to pay a fee. I just took this as the norm. When I lived in London this was also the case, so I don't really expect it to be any different here. It's just one of the unfortunate things one must do when having to relocate.
chicca (Guest)Published: 11:45:30 15.06.2011
to Paul: if you don't like dogs you better emigrate somewhere else. I have a dog and that's one of the main reasons why I moved to Czech Republic. Yeah! We love dogs, they're part of the family and the most of the dogs have a human name, guess why;)
(Guest)Published: 10:04:26 14.06.2011
About the pretzels, it is tempting and when people are drunk they don't care. But to be fair, at least in the pub's I have been, the price is clearly written in the menu, which is readily available on each table. If people just bothered to look or ask. The same way as they go around in the beer garden offering you shots of becher (everyone knows which pub I am talking about)...do you really think they are for free?!? That would be pretty bad business for the restaurant. Not everything is a scam...people should just not be so guallable.
Mark (Guest)Published: 07:49:28 14.06.2011
an actually quite admirable variation of Brewsta's scam happened to me purcasing a sausage on Wenceslavs Square - and i'm sure Brewsta is laughing thats my own stupid fault for eating those terrible things, but anyway... - i was given change both short on notes AND short on coins, but i first only noticed the notes. after my imediate protest i walked away with my notes thinking "not with me!", only to notice too late that i still paid 70Kc instead of 40. no big deal, but if the lady does that 20 times a day its a nice pocket money.
musicalchef (Guest)Published: 11:14:26 14.06.2011
Thank you for this article! Lots of great advice. I have to agree with Whammo about the visual, though.
Paul (Guest)Published: 07:57:55 14.06.2011
Totally Irrelevant to the topic; but has anyone had the same problem as me with noisy neighbors dogs? It seems in this country, dogs have more rights than humans!! Its disgusting!
confused (Guest)Published: 07:26:16 14.06.2011
Gina your logic is astounding! Just because i've never been murdered in the past four years doesn't mean it can't happen to someone else. And of course people think the pretzels are free. no one ordered them, they're just there begging to be taken.
Pure life (Guest)Published: 12:04:35 14.06.2011
LOL! Expats beware Czech girls who want a free English lesson and a free meal! Very common and of course they can say it just didnt work out. One of my ex's admitted to doing this so it does happen. Dont be dumb, dont show off by splashing the cash and ignore any questions about present perfect :)
Johnny Boy (Guest)Published: 08:14:43 13.06.2011
Brewsta -- totally, yes! I've experienced this so many times and it drives bonkers.. can someone explain if this is a tactic, or a taught way to count money without getting confused, etc. Would hate to think it is the way we perceive it, but its happen too often now...
CD (Guest)Published: 04:25:14 13.06.2011
What do you mean by ' Lastly, make sure that as a prospective tenant you won't be charged a fee by the agency for finding you the flat.' ? I see many real estate agencies asking a fee if you want to rent a flat advertised on their website. Would you suggest perhaps this is not right?
Brewsta (Guest)Published: 02:31:42 13.06.2011
The most common one I've seen is simple short-changing. Example: Handed someone 1000 CZK note at a food stand or a gas station. The cashier hands back change for 500 CZK. Holds the other 500 CZK below the counter. Waits to see if you just take the change and walk away without counting it. If you do, good luck coming back later and trying to claim you gave a larger note. But if you notice it right away, then they hand you the other 500 CZK, as if the delay in handing it over was a small oversight. Caught this several times.
whammo (Guest)Published: 01:59:03 13.06.2011
interesting that your choice of visuals for this article so closely resembles a romany man, rather than anyone czech. way to propagate the stereotypes.
Gina Hearn (Guest)Published: 01:08:16 13.06.2011
Funny. After living here for over four years, not only has none of these things happened to me, neither have they happened to anyone I know here either. Tell a lie, I have seen pretzels hanging on a stand in one restaurant, but I can't seriously believe that anyone would think they were free...
BE WARNED... (Guest)Published: 10:32:46 13.06.2011
LOOK CLOSELY AT YOUR UTILITY BILLS. Ask for copies of the originals from the utility companies - don't rely on your landlord's printouts. I've had several landlords try to fleece me into paying some pretty comical charges over the years via my utility bills. A quick phone call directly to the utility companies (by a native Czech speaker) confirmed that a lot of the itemized charges were made-up and I was paying a considerably higher rate than I was supposed to be for usage. This has happened twice to me - once by a Czech landlord that advertised through a major real estate company and the other time by a major "trusted" agency that advertises on this site. GET EVERYTHING IN WRITING IF HUMANLY POSSIBLE. I moved once and wanted to transfer my DSL service to my new address. After playing phone tag with half the support staff of O2, I was told that the only way I could establish service at my new address would be to cancel my existing service at the old address. I spoke to 3 different people to ensure that this was the right procedure as I was still under contract and did not want to break it and get presented with a stack of bills when they turned on my service at the new house. I followed the procedure given and several months after the move I'm presented with a bill for cancellation of my DSL service at my old address while under contract, an additional early termination fee, numerous late fees, plus a demand for me to pay in full the remainder of my old contract which had 1.5 years left @ over 1,200Czk per month. Called many, many, MANY times to get this resolved, kept getting shuffled around and numerous promises to call me back were never met, and of course what I was told when this entire saga started was apparently wrong and I have no proof of what transpired). This rages on for a few months they they break off contact with me completely - then they FROZE my bank accounts with an execution order to pay for their mistake (plus late and legal fees piled on top). Luckily I work for a major international company and my legal department got involved to get the whole mess sorted out... Be extremely cautious - I've had 4 different flats in Prague, and exactly half of my landlords turned out to be crooks - and my daily dealings with the locally-owned companies have been pretty hit and miss too. Ethics seem to fly out the window when money is involved far faster here than any other country I've lived in...
 

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